A comprehensive cover for you, your passengers and your car
Our comprehensive car insurance plans let you drive with peace of mind. Plus, 24/7 roadside assistance when you encounter bumps along the road.
What our car insurance cover offers
- Claims promise
If your car is damaged through no fault of yours, your No Claims Discount (NCD) remains intact and no upfront excess payment is required - that’s our claims promise1!
- Lowest NCD penalty upon your car insurance claims
Other insurers penalise you 30% when you claim. We only deduct 10%2.
- Quick emergency assistance available 24/7
In case of a breakdown or an accident, our emergency call ("eCall") service is available 24/7 to provide rapid assistance3.
- No additional excess for young and inexperienced drivers
With our Prestige plan, there's no additional excess. You can enjoy greater peace of mind without an additional cost.
1This only applies if the accident you have is involved with identifiable Singapore car(s).
2Excluding Motor Lite plan.
3Only available for Motor Prestige plan.
Three options to suit your needs
Choose from the options below and get your car insurance cover online. We'll have your policy documents plus your certificate of insurance emailed to you instantly.
Lite
- Repairs for your car
Approved repairer only - Brand new car replacement2
For new car < 12 months old - Additional Excess for young and inexperienced driver3
S$2,500 - Windscreen excess payment
S$100 - Medical expenses
Covers you and your passengers.
S$500 - Damage to third party's property
Up to S$5 million
Standard
- Repairs for your car
Any repairer1 - Brand new car replacement2
For new car < 12 months old - Additional Excess for young and inexperienced driver3
S$2,500 - Windscreen excess payment
S$100 - Medical expenses
Covers you and your passengers.
S$2,500 - Damage to third party's property
Up to S$5 million
Prestige
- Repairs for your car
Any repairer - Brand new car replacement2
For new car < 24 months old - No Additional Excess for young and inexperienced drivers3
S$0 - No windscreen excess payment
S$0 - Medical expenses
Covers you and your passengers.
S$5,000 - Damage to third party's property
Up to S$5 million - eCall assistance service
Automatically alerts the emergency team to provide you with quick & professional help.
Includes a Bosch smart sensor device
Footnotes
eCall assistance: A life-saving plug
A life-saving smart device designed to help you get quick and professional roadside assistance
The safe driver's companion: Aviva's eCall
Get help fast with Aviva's eCall. Featuring automatic crash detection, the smart device will automatically alert our emergency team in real time. With data about the crash severity and your car location, we'll call you and send help immediately.
Drive confidently with eCall by your side, knowing that we'll send the right help your way when every second counts.
Quick and simple installation
- Plug in: The eCall smart sensor device (only available for Motor Prestige plan) is a user-friendly plug that fits into a 12V outlet of any vehicles.
- Connect: Download the 'Aviva eCall Assistance' app and pair your eCall device via Bluetooth.
- Drive: Once connected, you have a complete eCall assistance service on the road.
Our Car insurance promotions
Get the most out of your Car insurance premiums with these stackable promotions while it lasts.
Enjoy 25% off your premiums
Applicable for all plans and new customers only. Valid until 31 December 2021.
Get up to 36% off for MINDEF & MHA policyholders
Applicable for policyholders' family members too.
Get up to 36% off for POGIS policyholders
Applicable for policyholders' family members too.
Aviva Car Insurance Privileges
Great savings on car servicing and more! Exclusively for Aviva Car Insurance policyholders.
Add-ons for extra protection
Need enhanced coverage? Consider adding these riders when you purchase our car plan.
No Claims Discount protector
In the event of a claim, protect your No Claims Discount with this rider.
Courtesy car provided
Stay mobile even if you send your car for repair. Our courtesy car is free of charge for up to 10 days.
Replacement locks & keys
Misplaced your car keys? We'll pay for the replacement of the locks, central locking interface and any affected parts of the car's alarm.
Additional Personal Accident cover
Covers up to S$100,000 for accidental injury to you or any passengers in your car.
Ratings and reviews
What to do in an accident
Our emergency hotline is open 24/7, in case of an accident, please call us at +65 6333 2222
Stay calm and communicate
If anyone involved in the accident is injured, call the Police. Exchange contact and identification details with the other party.
Do not admit liability, sign a promissory note agreeing to pay for damages or allow a towing service to take your car away.
Report the incident to us within 24 hours
Call Aviva Emergency Assistance at +65 6333 2222 to start the claims process. We are there for you 24/7.
Make the report regardless of whether or not you intend to claim on your own policy or if your car is damaged.
We'll take care of you
We can send someone to assist you at the accident site and help complete your accident reporting*.
Alternatively, you can file the accident report at any of Aviva Approved Repairer during office hours.
If your car cannot be driven, we will arrange for tow services to send your car to the nearest Aviva Approved Repairer and transport you to your planned destination within Singapore.
Got any questions?
Who can buy Aviva car insurance?
I am a member of the Aviva MINDEF / MHA group insurance. Can I get a discount?
What is NCD?
How do I access my policy online to view or make changes?
What is covered in your policy?
Contact us
Customer service hotline
General enquiry hours:
Mondays to Fridays 8:45 – 17:30
Weekends and public holidays Closed
Claim enquiry hours:
Mondays to Fridays 8:45 – 18:00
Car accident and emergency breakdown
Available 24 hours daily
Singapore: Help at the scene of the accident within 20 minutes of your call. Free emergency roadside assistance in case of a car breakdown.